Privacy Policy

WellyNow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and wellness platform (the "Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: When you create an account, we collect your name, email address, and password. We may also collect additional profile information you choose to provide, such as your wellness goals and preferences.
• Health and Wellness Data: When you use our habit tracking features, we collect the data you voluntarily log, including water intake, sleep hours, movement descriptions, meal descriptions, and wellness scores. This data is used to provide you with personalized insights and track your progress over time.
• Derivative Data: Our AI-powered system may generate wellness scores, recommendations, and insights based on the data you provide. This derivative data is stored alongside your account.
• Payment Information: When you purchase courses or subscriptions, we collect transaction details. Payment processing is handled securely by our payment provider (Base44 Payments). We do not store your full credit card number.
• Usage Data: We automatically collect information about how you interact with the Service, including your IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service
• To create and manage your account and provide personalized wellness tracking
• To generate AI-powered wellness insights, scores, and recommendations
• To process transactions and deliver purchased courses or subscriptions
• To send you updates, notifications, and communications about your account
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and improve the Service
• To detect, prevent, and address technical issues, fraud, or security violations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, analytics, and cloud hosting. These providers are contractually obligated to protect your information.
• Practitioners: If you choose to contact a practitioner through our platform, we will share the information you provide in your inquiry with that specific practitioner.
• Legal Obligations: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the app interface. We may retain certain information for legitimate business purposes or to comply with legal obligations.

Your Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of certain communications and marketing
• The right to request a copy of your data in a portable format

To exercise any of these rights, please contact us at Info@wellynow.com. We will respond to your request within 30 days.

Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

Health Information Disclaimer

The wellness data you provide and the AI-generated insights we offer are for general informational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition.

Cookies, Analytics & Advertising

WellyNow uses cookies and similar technologies to keep the site working, understand how it is used, and to support the advertising that keeps our free content available.

We use cookies for essential site functions (such as keeping you signed in), and Google Analytics to understand aggregate site usage so we can improve the experience. This data is used only to operate and improve WellyNow.

WellyNow displays advertising through Google AdSense. Google and its partners may use cookies to serve ads based on your visits to this and other websites. You can opt out of personalized advertising at any time through Google Ads Settings, and you can control or delete cookies through your browser settings.

We do not use your symptom descriptions, wellness logs, health scores, or any other health information you enter into WellyNow to create personalized advertising audiences. Ad personalization is based only on general site visitation, never on your health data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Info@wellynow.com.